FAQ
Do you have classes for beginners?
Yes! Our LAWLESS 30 | FREE INTRO CLASS is the perfect place to start. This free 30-minute class is designed for first-timers to get comfortable on the reformer, learn the basics, and get a feel for the Lawless Method.
All of our regular classes are also designed for all fitness levels, with instructors offering modifications and progressions so you can move at your own pace while still being challenged. No experience needed!
What should I know before my first class?
- Please arrive 10 minutes before class so we can show you around the studio, introduce you to the reformer, and get you comfortable before we begin. For safety reasons, late arrivals may be denied entry.
- Grippy socks are required for safety and cleanliness. If you don’t have a pair, they can be purchased in the studio.
Are there any age restrictions?
Yes, clients 14 and older are welcome. Anyone under 18 will need a parent or legal guardian to sign a waiver before attending class.
Can I take classes if I’m pregnant?
If you’re pregnant and within your first 20 weeks, you’re welcome to continue group classes with your doctor’s consent. After that, please let your instructor know so they can provide modifications to keep your workout safe and effective. All of our instructors are prenatal trained.
Can I take classes if I’m recovering from an injury?
If you’re healing from an injury, our instructors can offer modifications throughout class, just be sure to follow your doctor’s recommendations before returning to movement.
What does your class schedule look like?
We offer classes Monday through Saturday, with bonus classes that pop up from time to time! Class times vary by location, so we recommend checking the app for your studio’s specific schedule.
What is the 45-day booking window?
All memberships include 45-day advance booking, meaning you can reserve your classes up to 45 days ahead of time.
This gives you priority access to the schedule so you can plan ahead and snag your favorite class times!
What is your waitlist process?
If a class is full, you can select “Join the Waitlist” to save your spot in line.
Here’s how it works:
- More than 8 hours before class: If a spot opens up, you’ll automatically be added to the class and notified by text and email.
- Within 8 hours of class: If a spot opens up, you’ll receive a message asking if you’d like to claim it. You won’t be automatically added.
Please note: Our regular cancellation and no-show policies apply once you’re booked into a class.
What is your cancellation policy?
You can cancel your reservation anytime through our app or website. To avoid a late-cancel fee, cancellations must be made at least 8 hours before class.
If you cancel within 8 hours of class, the following fees apply:
- Members: $10 late cancel fee
- Non-Members: $20 late cancel fee
What happens if I’m late or miss class?
For everyone’s safety, late entry isn’t permitted for first-time clients. If you arrive more than 5 minutes late, your reservation will be considered a no-show.
If you miss class without canceling, a $30 no-show fee will apply and your class credit will be deducted.
For private sessions, no-shows are non-refundable.
Is there a membership commitment?
We offer flexible membership options to fit your lifestyle! Choose from no-commitment, 3-month, 6-month, or 12-month memberships.
All memberships are billed monthly, regardless of your commitment length.
- No-Commitment Memberships: Cancel anytime with 30 days’ notice.
- 3, 6 & 12-Month Memberships: Once your initial commitment is complete, your membership automatically continues month-to-month at the same rate until you cancel with 30 days’ notice.
When does my membership or class pack start?
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Both memberships and class packs activate immediately upon purchase.
Need to set a future start date for your membership? Reach out to your studio:
- Sioux Falls: siouxfalls@lawlesspilatesco.com
- Rapid City: rapidcity@lawlesspilatesco.com
- Omaha: omaha@lawlesspilatesco.com
Do unused credits on my membership roll over to the next month?
Credits don’t carry over, so we always recommend booking your classes ahead of time to use them all up.
What is a BFF Pass?
A BFF Pass lets you bring a friend to class with you, on us!
Depending on your membership, you’ll receive 1 or 2 BFF Passes per month to share the Lawless experience with your favorite people.
Do you offer a student, teacher, nurse, or military discount?
Yes! Students, teachers, nurses, and military members receive 20% off memberships (4, 8, 12-credit, and Unlimited). This offer excludes discounted or founding memberships.
To claim your student, teacher, or nurse discount, email a photo of your valid ID to your studio:
Sioux Falls: siouxfalls@lawlesspilatesco.com
Rapid City: rapidcity@lawlesspilatesco.com
Omaha: omaha@lawlesspilatesco.com
For military discounts, bring your valid ID with you to the studio and our team will get you set up!
How Do I Cancel Or Freeze My Membership?
To cancel your membership, please email your studio at least 30 days before your next billing date.
You may also be eligible to freeze your membership! Reach out to your studio to learn more about your options.
Contact Your Studio:
- Rapid City: rapidcity@lawlesspilatesco.com
- Sioux Falls: siouxfalls@lawlesspilatesco.com
- Omaha: omaha@lawlesspilatesco.com
What is your return policy?
All sales are final.
- Classes & Private Sessions: Non-refundable, non-transferable, and cannot be exchanged or shared with other clients.
- Merchandise: All purchases are final and cannot be returned or exchanged.
What is your harassment policy?
We have a zero-tolerance policy for harassment, bullying, body shaming, or discrimination of any kind. We’re committed to creating a safe, welcoming, and inclusive space for everyone.
- Respect Everyone: All clients and staff are expected to treat one another with kindness and respect.
- Unacceptable Behavior: Anyone engaging in inappropriate or harmful behavior may be asked to leave the studio immediately.
- Consequences: Harassment or retaliation may result in membership suspension or termination.
How do I contact my studio?
Need help with your membership, booking a class, or anything in between? Reach out to your studio directly. We’re always happy to help!
Sioux Falls: siouxfalls@lawlesspilatesco.com
Rapid City: rapidcity@lawlesspilatesco.com
Omaha: omaha@lawlesspilatesco.com